1. What is the minimum headcount for family-style catering?
Our minimum headcount for family-style catering is 15 guests. This ensures there are enough portions for a proper family-style presentation and service.
2. Where do you deliver catering in the Bay Area?
We deliver anywhere in the Bay Area! (Our CEO likes to say the only place we won’t deliver is Alcatraz.)
3. Does catering include set-up and staffing?
Yes! Our drivers are trained to assist with food set-up, organization, and catering equipment. Driver set-up is included in the Service & Delivery fee. For larger events, our team of SFK service attendants and captains can be scheduled for an additional fee. This is ideal for events requiring buffet service, maintenance, and replenishment.
4. What’s the minimum order and lead time for 80+ people?
For regular deliveries, we require 72 hours’ notice for kitchen prep and ordering. For larger or more complex events, we require at least one week’s notice to coordinate staffing, rentals, and any special menu requests.
5. How are meals delivered (reusable pans, hot/cold holding)?
6. What’s your on-time delivery policy?
Our dedicated SFK drivers and dispatch team ensure meals always arrive on time—or even a little early!
7. Do you provide a pick-up service for reusable materials?
Yes! We offer convenient pick-up for reusable platters and serving trays. Before delivery, we send a confirmation email with the delivery time, confirmed menu, and preferred pick-up time, usually the afternoon of your event or the next morning.
8. How early can you deliver?
We can deliver at any time, including early morning deliveries.
9. What happens if our day-of headcount changes?
Please contact our team or orders@superfinekitchen.com for last-minute changes. While we normally require 72 hours’ notice, we can accommodate changes on a case-by-case basis.
10. How much time do you need to set up?
Typical buffet set-up takes 20–45 minutes; larger events may require 60–90 minutes.
11. Do you provide tables, linens, chafing dishes, and fuel?
Yes, available upon request. Rental fees apply for tables/linens; chafers/fuel can be included with hot buffets.
12. Do you need access to power or water?
Only for certain equipment (e.g., coffee urns, induction). Otherwise, our set-ups are self-contained.
13. Will staff stay to maintain and replenish the buffet?
Yes, attendants/captains can remain on site for service, replenishment, and tidy-ups at an hourly rate.
14. Do you handle breakdown and trash removal?
We break down our equipment and tidy the food area. Venue trash hauling can be arranged if needed.
15. How do I track my order on event day?
We send dispatch updates and driver ETAs. You’ll also have a day-of contact number.
1. How do you handle dietary restrictions (gluten-free, vegetarian, dairy-free, nut-free)?
We can accommodate all dietary restrictions! Our culinary team is highly sensitive to allergies and special requests. Contact us at support@superfinekitchen.com or call 415-552-5559 to discuss your needs directly. All requests are handled promptly with care.
2. Do you provide utensils, labels, and allergen tags?
Yes! Every family-style order includes dish identification cards, and individual meals have labels listing all major allergens for safety and clarity.
3. How are allergens labeled?
1. Do you provide eco-friendly or zero-waste catering options?
Yes! We focus on sustainability with compostable and recyclable packaging, reusable platters, and eco-conscious menu planning.
2. How is extra food handled at events?
Extra food is handled in a few ways:
For ordering guidance, email support@superfinekitchen.com or learn more in our blog: How To Make Corporate Events More Sustainable.
1. Can I customize the menu for my event?
Yes! Our team collaborates with you to create tailored menus for your event theme, dietary needs, or personal preferences.
2. Do you provide beverages with catering?
Yes! Options include coffee service, bottled drinks, specialty beverages, and event bar/barista services.
3. Do you cater for breakfast, lunch, and dinner?
Yes! We provide full-service catering for all meal times, including corporate lunches, morning breakfasts, and evening receptions.
4. Can you accommodate recurring weekly orders and invoicing?
Yes! We support meal programs, grab-and-go fridges, and family-style catering for meetings, parties, and gatherings.
5. What are the portion sizes? How many people does a pan serve?
6. What payment methods do you accept?
We accept all major credit cards, ACH transfers, and corporate invoicing. Payment terms vary by service type.
7. What is your cancellation policy?
We understand plans change. Most orders require 72 hours’ notice for cancellations. Larger events may require more notice. Please contact our team.
8. How far in advance should I book?
Regular deliveries: 48–72 hours. Larger/complex events: 5–7 days. Peak dates may book out earlier.
9. Can I make changes after placing my order?
We can usually adjust headcount and items until the cut-off time noted on your confirmation.
10. Do you offer tastings?
Yes, by appointment. Tasting fees are typically credited to qualifying bookings.
11. How much does catering cost per person?
Pricing depends on menu, headcount, service level, and rentals. We’ll provide a clear per-person estimate with your quote.
12. Do you restock grab-and-go fridges or micro-kitchens?
Yes, scheduled replenishment with rotation and sales/usage reporting.
13. Can you cater at venues without kitchens?
Yes, our menus and equipment can be adapted for off-site service.
14. Do you coordinate rentals with third-party vendors?
Yes, tables, chairs, linens, tenting, heaters, and more (coordination fees may apply).
Superfine Kitchen is bringing the taste of New Orleans to you with our limited-time Mardi Gras menu. Think delicious Cajun flavors, festive treats, and a whole lot of fun! Check out the menu and order now!
